Video FAQ:

What causes a construction defect?

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The cause of construction defects are a variety of different things. Probably the biggest cause is the fact that housing is done on a production basis and the focus is on not getting the details right but getting the project completed and sold. That’s probably the biggest reason we get construction defects. The other reason is that oftentimes the subcontractors are hiring workers who maybe English isn’t their first language and if the plans and specifications are in English and they can’t read those plans and specifications, it’s pretty hard for them to comply.